Privacy Policy

1. Information We Collect

We collect the following information when you place an order or use our website:

Account Information: Name, email address, phone number, shipping address, billing address
Payment Information: Credit/debit card number, PayPal email, or other payment method details (processed securely via Shopify Payments or our payment processor)
Order Information: Products purchased, order total, shipping method, order history
Device & Usage Data: Browser type, IP address, device identifiers, pages visited, and time spent on our site (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders (including shipping and delivery)
Send order confirmations, shipping updates, and customer service communications
Respond to your inquiries and provide after-sales support
Detect and prevent fraud and unauthorized transactions
Improve our website, products, and services
Send marketing communications (only with your consent, where required by law)

3. Information Sharing

We do not sell or rent your personal data to third parties. Your information may be shared with:

Service Providers: Shopify (e-commerce platform), payment processors, shipping carriers (e.g., Korea Post, FedEx, DHL), and IT service providers who assist in operating our business
Legal Requirements: When required by applicable law, court order, or government authority
Fraud Prevention: Third-party fraud detection services to protect against unauthorized transactions

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, typically for a minimum of 5 years from the date of your last transaction, or as required by applicable law. Account data may be deleted upon your written request, subject to legal retention requirements.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal retention obligations)
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@jellyfirkin.kr. We will respond to your request within 30 days.

6. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings; however, doing so may affect the functionality of our website.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after any change constitutes your acceptance of the revised policy.